The pool is beautiful beyond words & virtually maintenance free because we followed their recommendations & opted for the infloor cleaner, power cover, auto fill, solar heater (extends season), ozonator & freeze protector. Robert designed a pool for a space riddled with challenges. Because of Robert's design and expertise, we have an 11x32 piece of artwork. Chris was instrumental in understanding what we were looking for and helped us achieve it. Doug, their service guru gave us a complete orientation at start up and always available for "new owner" questions. They helped us realize a dream. We will forever be grateful.
New Mexico Pools were wonderful. They also did my landscaping and driveway (for an acre lot). The first meeting I told Robert Horne this yard is a mess I have no idea where to begin. He said "I have a vision" and he did. Within a week he had drawings etc. We tweeked and he enhanced and now people tell me my yard, pool and landscaping look like a resort. They also stayed on schedule and during the entire process I had Robert's phone number NOT a customer service call center's number. I had the same pros at my house everyday that knew what work to complete and at what point we were with the pool,driveway,landscape. It was truly a pleasure
These guys are excellent! Great to work with, know thier stuff and something hard to find in contractors-they clean up after themselves and show total respect for the customers property. They guided us through the decision process and were in constant communication through out. The pool looks fantastic! I would highly recommend Robert and Paul, they have a top notch business! Thanks again guys!
Robert from NM pools is the best! He has personally oversaw maintenance, service, and repair on my pool since we moved to this house. Robert, thanks you for all that you do to go out your way to ensure top notch customer service, sound advice, honest, and just being an all around good man! And always prompt, upfront, and extremely knowledgeable. Thanks you very much ! A+++
Simply the best!
Have been a new pool owner with our new home in Albuquerque, new to us. The pool is about ten years old and has had a few minor issues, which have been resolved. Turned on the pump today and it was more than a small leak. After a brief phone call with Paul the GM of New Mexico Pools and Spas, Paul was on his way to diagnose our problem. After Paul arrived he had isolated the leak and had the ten year old pump repaired and working better than before. Very professional and courteous. Thanks.